Terms and Conditions

Last Update: February 05th, 2015

Copyright

The content of Nina Bella Collection/Terakom Enterprises Inc. website, including but not limited to text, graphics and code is copyrighted under copyright laws and is the property of Terakom Enterprises Inc. ALL RIGHTS RESERVED. You may electronically copy and print hard copy portions of Nina Bella Collection website solely for placing an order with Nina Bella Collection/Terakom Enterprises Inc. or purchasing Nina Bella Collection/Terakom Enterprises Inc. products. With specific restrictions or limitations, you may download or print portions of the material from Nina Bella Collection website solely for your own non-commercial use, or to place an order with Nina Bella Collection/Terakom Enterprises Inc. or to purchase Nina Bella Collection/Terakom Enterprises Inc. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of Nina Bella Collection/Terakom Enterprises Inc. site is prohibited, unless authorized by Nina Bella Collection/Terakom Enterprises Inc. By using/reading/accessing this site you agree to terms and conditions disclosed and not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks and trade names used in Nina Bella Collection/Terakom Enterprises Inc. site are trademarks or registered trademarks of Terakom Enterprises Inc.

Listing Errors

If Nina Bella Collection/Terakom Enterprises Inc. product/service/quote is mistakenly listed with incorrect price, Nina Bella Collection/Terakom Enterprises Inc. reserves the right to adjust and/or cancel any order(s) placed for any service/ product/quote listed at the incorrect price. Nina Bella Collection/Terakom Enterprises Inc. reserves the right to cancel any such order/service/quote whether or not the order has been confirmed and your account/credit card charged. Where your credit card has already been charged for the purchase and your order cancelled, Terakom Enterprises Inc. shall issue a credit to your credit card account in the amount of the incorrect price.

Termination

By accessing/using/reading/purchasing/referencing/registering for and/or shopping at Nina Bella Collection/Terakom Enterprises Inc., website you hereby agree to Terms and Conditions enclosed within. These terms and conditions, or any part of them, may be terminated by Nina Bella Collection/Terakom Enterprises Inc. without notice at any time, for any reason.

Notice

Nina Bella Collection/Terakom Enterprises Inc. reserves the right to deliver you website notice(s) by use of e-mail, physical address you have provided to Nina Bella Collection/Terakom Enterprises Inc.

Use of Site

Harassment in any form and use of obscene or abusive language while on Nina Bella Collection website / Wordpress blog / Facebook / Twitter / Pinterest / Flickr / Google / Google+ / account and related website, in e-mail, chat, phone, mail's, is forbidden and will not be tolerated. Impersonation of others, including Nina Bella Collection/Terakom Enterprises Inc. or its licensed employees, hosts, or representatives, including website members and visitors is prohibited. You may not upload to, distribute, or otherwise publish through Nina Bella Collection/Terakom Enterprises Inc. website(s) any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content neither Nina Bella Collection/Terakom Enterprises Inc. website(s) nor to its related websites nor use the site(s) to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

Nina Bella Collection/Terakom Enterprises Inc. does not and can not review all communications and materials posted to Nina Bella Collection/Terakom Enterprises Inc. website(s) or created by users accessing Nina Bella Collection/Terakom Enterprises Inc., and thus is not in any manner whatsoever responsible for the content of these communications and materials. You accept and acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Nina Bella Collection/Terakom Enterprises Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. Nina Bella Collection/Terakom Enterprises Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Nina Bella Collection/Terakom Enterprises Inc. at its sole discretion.

Third-Party Links

Nina Bella Collection/Terakom Enterprises Inc. may link to third party websites and service providers. However, even if and when the third party is affiliated with Nina Bella Collection/Terakom Enterprises Inc., Nina Bella Collection/Terakom Enterprises Inc. has no control over third party websites and service provider sites, all of which have separate privacy and data collection practices, independent of Nina Bella Collection/Terakom Enterprises Inc. Thus accessing these linked websites is at your own risk and Nina Bella Collection/Terakom Enterprises Inc. will not be held liable and will not undertake any obligation relating to any contents and/or activities on the third party websites and service providers.

Payment Method and Order Processing

We accept PayPal and via Paypal payments by Visa, MasterCard, Discover, Virtual Debit Cards.

PayPal will automatically authorize your credit card. Once order is sent, it cannot be altered in any way. This means that in cases where you forgot to add something to your order, you will need to place another order for the missing items. We are not able to alter the charged amounts or order details once the order is processed.

Shipping Policy

All Nina Bella Collection orders and products are shipped by Canada Post. Orders are usually shipped within 1 to 3 business days from receipt of payment. If there is issue with your shipment contact us. We are not liable for any damage(s), delay(s) and losses of products and/or that may arise from Canada Post’s shipping and handling of Nina Bella Collection products and orders. If your item(s) are damaged and/or lost by Canada Post you acknowledge that Nina Bella Collection shall not be held liable.

Actual shipping cost may vary from amount posted with listing depending on your total price/weight and delivery location. Contact us if you would like a shipping quote on a bulk order. We do not offer combined shipping.

Shipping costs are calculated automatically based on the weight and the number of items you order. The shipping charges are usually matching the base charges from the shipping service you select during the order process. By default we ship by Canada Post but options to have your order shipped by UPS and FedEx are available per request and with additional costs based on UPS and FedEx shipping rates. Should shipping costs be higher or lower than what is displayed on your order, we reserve the right to either charge you additional shipping fees if they're higher, or give you a credit if they are lower than what displayed on your order. The estimated shipping costs are displayed before you finalize your order.

We also offer bulk order shipping, per demand, and can provide you with shipping quote based on the current bulk shipping rates of Canada Post, UPS or FedEx. After order has been placed and processed we will automatically adjust your shipping total once the actual shipping cost has been determined and will charge your account. If you would like to know the exact shipping cost before order is shipped please let us know, otherwise, you will be charged the shipping estimated rate.

If your shipment is lost or damaged by the shipping company, we cannot be responsible.

Please note that UPS does not deliver to Postal Boxes, so if you only have a Postal Box, please use Canada Post. International customers are responsible for any and all taxes and duties upon delivery based on local government regulations.

Delivery Times

While we try our best to get orders out within 48 hours, orders can take up to 3 to 4 weeks to leave our building depending on the orders. Large volumes can take 4 to 6 weeks. During holiday seasons, September to December, expect 10 business days to process orders. Please note that orders submitted after 2:00 pm (Pacific Standard Time) may not be processed the same day. Custom or bulk size orders can take up to 30 days to process. If you want to get an estimate for processing time, feel free to call us.

Cancellation Policy

Cancellations, where allowed, can only be done, by email (info@ninabellacollection.com). Orders can be cancelled only if we have not already started making your product or have not pre-ordered any required ingredients. Once production has begun, we cannot cancel, credit or refund for any reason. Cancellation of shipped and shipping confirmed products is not accepted.

Other

NOTE: By placing an order via Phone, Fax, Email or Online, you automatically accept all these terms. Please note that while our online system automatically sends an order confirmation, not all internet providers will accept these automatic confirmations as real mail and will cause them to bounce. AOL, Excite and Comcast are some of the ISP's that will typically not allow these auto responses. As a result you may not get a confirmation of your order, but you are still obligated by all of the terms and policies when ordering.

All prices are subject to change without notice.